Solvice offers transparent, usage-based pricing for the OnRoute route optimization API based on the number of technicians or vehicles you schedule monthly. Pricing starts at €16 per resource per month (minimum 10 resources), with automatic volume discounts as you scale. Check the Solvice List Prices here.

All plans include detailed documentation, email support, Explainable AI capabilities, and the Suggest functionality for customer self-service booking.

Contact the Solvice team for volume pricing over 500 resources per month.

We also offer a 30-day free trial with full feature access, so you can test the API with your real field service data before making any financial commitment.

Solvice provides comprehensive support throughout your entire optimization journey:

During Implementation:

• Dedicated optimization experts guide you through API integration
• Professional services team helps configure constraints specific to your field service operations
• Technical consultation on data mapping, system architecture, and best practices
• Proof of concept development with your real field service data

Ongoing Support:

• Email support with responses from our team of PhD optimization specialists
• Comprehensive documentation with field service tutorials and use cases
• Access to our knowledge base covering common integration scenarios
• Regular updates on new features and optimization improvements

Training Resources:

• Detailed API documentation with code examples
• Field service-specific tutorials (skill-based routing, territory planning, emergency appointments)
• Best practice guides for constraint configuration
• Case studies from successful field service implementations

Our goal is to reduce technical risk and ensure you achieve measurable results quickly. Companies like Spiffy, Swapfiets, and De Lijn benefited from our hands-on support during implementation and continue to receive expert guidance as they scale.

For complex implementations or organizations with unique optimization needs, our Professional Services team can provide custom consulting, algorithm configuration, and ongoing optimization support.

Yes. Solvice's OnRoute API is designed for seamless integration with leading field service management platforms. We have proven integrations with:

• Salesforce Field Service
• SAP Field Service
• Skedulo
• Planon
• Microsoft Dynamics 365 Field Service
• Custom FSM platforms via RESTful API

Our API-first architecture means you can integrate with virtually any field service software that can make HTTP requests. The OnRoute API accepts job data, technician availability, and constraints through standard JSON requests and returns optimized routes and schedules in real-time.

Integration Support Included: Our team of optimization experts helps you integrate correctly and delivers technical guidance throughout implementation. We provide:

• Detailed API documentation
• Field service-specific tutorials
• Sample code and SDKs
• Direct access to our integration team

Whether you're using an established FSM platform or a custom-built system, Solvice can power your intelligent scheduling and routing decisions.

Integration timelines vary based on your existing system architecture and requirements, but most field service organizations achieve a working integration within 4-8 weeks.

Phase 1 (Week 1-2): API Setup & Testing
Connect to the OnRoute API, configure your constraints (technician skills, time windows, vehicle capacities), and run initial optimization tests with sample data.

Phase 2 (Week 3-5): Data Integration
Integrate with your field service management system to sync technician schedules, job data, and customer appointments. Our team provides guidance on data formatting and best practices.

Phase 3 (Week 6-8): Testing & Rollout
Test with real operations on a subset of your fleet, measure results, and create a steady rollout plan.

Professional Services Available: Our optimization experts can accelerate implementation and reduce technical risk. We help with API integration, data mapping, constraint configuration, and provide ongoing support to ensure you achieve optimal results quickly.

Companies like Spiffy, Swapfiets, and Planon successfully integrated Solvice and saw immediate improvements in scheduling efficiency.

Absolutely. Solvice offers multiple ways to evaluate our optimization APIs before purchase:

30-Day Free Trial: Sign up for immediate access to the full OnRoute API with no credit card required. Test with your real field service data, including technician skills, time windows, vehicle capacities, and all constraints relevant to your operations.

Proof of Concept (POC): Our professional services team can work with you on a dedicated POC project. We'll work with you on your historical data, help configure the API to your specific field service requirements, and demonstrate measurable improvements in route efficiency, technician utilization, and operational costs.

API Documentation & Examples: Access comprehensive documentation with field service-specific tutorials showing how to handle common scenarios like skill-based dispatching, emergency appointments, and multi-day scheduling.

This risk-free approach ensures you see concrete value—reduced drive times, increased daily appointments, lower fuel costs—before implementation.