Create Optimal Shifts

BENEFITS

Use as many constraints as you need

Impose all relevant constraints for generating shifts, including skills, local labor laws, rest periods, HR policy guidelines, and other business rules. Or add your own constraints.

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Evaluate multiple business objectives

Choose between different business objectives and calculate the additional cost of adding a shift, keeping customers waiting or working overtime

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Minimize under- and overstaffing

Create and optimize shifts to cover demand as efficiently as possible, while respecting labor rules, shift types, workforce capacity, skill sets and other business requirements

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Translate a labor demand forecast into a schedule

STEPS

Labor Optimization Steps

1

Start with your labor demand prediction and working times, type of required employee and cost per employee.

2

Minimize the total number of shifts and overtime, while finding the optimal balance between customer service, employee satisfaction and labor cost

3

Either allow under-coverage of your demand to save costs, or prohibit under-coverage to maintain a desired level of customer service.

Fase 1

Capabilities

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How to - Steps
Automatic scheduling

The process of automatic employee scheduling consists of two main phases: first, your shifts are created to produce a schedule and second, your employees are assigned to those shifts as efficiently as possible. These two phases deliver the most impact when they work together, but they can be successfully used separately, as well.

This can be a two-phased process by first publishing the optimal created shifts and then finding an appropriate employee to fill those shifts. Or it can be an integrated approach in which shifts are created and assigned at once.

Fase 1

medium-term